FAQ
Welcome to CENTO's FAQ!
Find answers to common questions about our products, shipping, and returns. If you need more help, contact us anytime.
Frequently asked questions
How long will it take to get my orders?
The duration of processing a order will be 1-2 business days. Orders shipping here will take 5-7 business days to arrive. Delivery details will be provided in your confirmation email. The maximum delivery time is 6-9 business days.
Do you ship to my country?
We excluded countries we can not ship to, from checking out. This means if you are able to check-out, we can ship to your country
What are the return rules?
You can return a product for any reason within 30-days guaranteed. No questions asked.
The customer will receive a shipping label from us.
How can I track my order?
Go to our track order page
Any question?
You can contact Monday till friday 8-am-8:30pm. You can email us on info@centomode.com within a reaction of 24 hours.
Our customer support is available Monday to Friday: 8am-8:30pm.
Average answer time: 24h
Company Name: CENTO
Registered Address: Korte Bosweg 49, 't Zand, Noord-Holland, 1756 CA, Nederland
Email: info@centomode.com
Phone Number: +31629838794
Registration Number: 91984777
VAT Number: NL004929119B79